At Gadget Ground, customer satisfaction is important to us.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue.

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method within 5-7 business days.

Non-Refundable Items

• Products damaged due to misuse by the customer
• Products returned without original packaging
• Items marked as non-returnable on the product page
• Change-of-mind purchases (unless specifically stated otherwise)

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Return & Exchange Policy

Returns

We offer a 7-day return policy from the date of delivery.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned with all original packaging.
• Proof of purchase or order number must be provided.

Exchanges

We offer exchanges only for:

• Damaged products
• Defective products
• Incorrect items received

To request a return or exchange, please contact us at divyamgupta1912@gmail.com within 48 hours of receiving your order.

Once approved, we will provide further instructions for the return process.